• We have level access from ground level to the: Entrance Hall, State Dining Room, Tapestry Drawing Room, China Turret, Armoury Hall, Saloon, North-West Hall, and Exhibition Room. An accessible toilet is also on this level.
• Loose gravel around the exterior of the Castle and Gardens can make access difficult for wheelchair or pushchair users.
• We have a blue-badge holder drop-off point at the entrance to the Castle.
• Free parking is available on request at the front door of the Castle for blue-badge holders who are driving.

• We have a portable hearing loop for use by our team for any visitors that may need it. Please ask a member of the team.
• We welcome visual interpreters on our tours.
• A welcome sheet is available that explains how entrance to the castle works.

• Any glass doors or full-height windows have contrast markings.
• Some parts of the Castle have low lighting.
• Menus and guide cards are available in large print on request.

• We have a complimentary ticket policy for blue-badge holders and one assistant.

• From Inveraray to the main entrance, there is level access on a flat road.
• The road is 600 metres from Inveraray to the Castle main entrance.

• The main entrance has level access via 2 ramps to the ground floor.
• There is a double door with plenty of room for wheelchairs and pushchairs.
• The floor is made of stone.

• Access to the first floor is via 40 carpeted stairs and includes the: North-West Landing, Princess Louise Room, Victorian Room, MacArthur Bedroom, and Photo Turret. For safety reasons, we are unable to allow wheelchairs, pushchairs or other large items upstairs.

• Access to the basement which includes: the Old Kitchen, Gift Shop and Tearoom is via 24 uncarpeted stairs from within the Castle or 19 stairs from outside. The basement surface at the bottom of the stairs is worn and uneven in places.

• The entrance to the garden is to the right of the main door to the Castle. Tickets can be purchased from the admission kiosk. For wheelchair and pushchair access, please ask at the admission kiosk. The garden gates are locked when the Castle closes. Do not eat any berries from the trees as they may be poisonous.

• Male and female toilets are located outside the Gift Shop in the basement of the Castle and are only accessible via 19 stairs by the entrance to the Gardens. There is an accessible toilet available by the main staircase for those with walking difficulties. The door access is 28 inches/71cm wide via an inward opening door and sliding door. Please ask a member of staff to show you the location.

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Known accessibility issues with Inveraray-Castle.com

• Images do not currently have alt-text descriptions for screen readers.
• PDF documents are not yet transcribed into HTML text on the webpage.
• The colour contrast cannot be altered using means on the website itself.
• Dropdown areas of the website are not currently accessible via the keyboard.
• Our booking portal is not yet accessible via the keyboard, although reserving tickets over the phone to be purchased on arrival is available to those who need it.